Visitor Information

At UMC Health System, Service is our Passion. UMC strives to create an accessible, comfortable environment for everyone who walks through our doors. You will see our commitment and feel our healing promise each and every visit because, at UMC, Our Passion is You.

Visitor Guidelines:

UMC Health System strongly values the involvement of patients’ loved ones in the healing process. When friends, family, and caregivers collaborate, patients often receive safer, higher-quality care, resulting in quicker recovery and shorter hospital stays.

• In order to provide an optimum healing environment for our patients, hospital visiting hours are limited in some areas such as Critical Care Units, and UMC Children’s Hospital. ICU visiting hours are 8:30AM-6:00PM and 8:30PM-11:00PM.
• For the safety of our patients, no sick visitors are allowed at any time.
• Children under the age of 12 are not permitted in patient care areas, waiting rooms or lobbies without adult supervision.
• Only one adult visitor may spend the night in a general patient room, and children under the age of 18 are not permitted to stay overnight.

Visitor Resources:

• Helpful Numbers
• Gift Shop
• Parking Map
• COVID-19 Information
• Pastoral Care
• Ronald McDonald House

Hotels near UMC:

• Overton Hotel and Conference Center
• La Quinta Inn & Suites by Wyndham Lubbock West Medical Center
• Hawthorn Suites by Wyndham Lubbock
• Hyatt Place Lubbock
• Americas Best Value Inn Medical Center Lubbock
• SureStay Plus Hotel by Best Western Lubbock Medical Center